Privacy Policy

Thank you for visiting Thermapath.com ("Website"). This Privacy Policy explains how we handle information collected through this site. By using this Website, you agree to the terms of this Privacy Policy.

Links to Other Sites - A Disclaimer

This Website may contain links to external websites for your convenience. These include links to websites operated by other organizations, such as government agencies or nonprofits. When you click on these links, you leave Thermapath.com, and this Privacy Policy no longer applies. Instead, you are subject to the privacy policy of the external website.

Thermapath does not guarantee the accuracy, reliability, or timeliness of information on these external sites and does not endorse their content, products, or services. Users rely on external websites at their own risk.

Information Collected When You Browse This Site

When you visit Thermapath.com, we automatically collect certain information:

IP Address and Domain Name: Used to respond to browser requests (e.g., 192.0.2.1).
Browser Type and Operating System: Helps us improve compatibility (e.g., Chrome on Windows 10).
Date and Time of Visit: Tracks Website usage patterns.
Pages Accessed: Identifies which services are used most often.
Referring Website: Tracks how users arrive at our Website (e.g., search engine or link).

We use this information to improve our Website and analyze usage trends. No individual user’s navigation patterns are tracked. For security purposes, we monitor network traffic to identify unauthorized attempts to alter or damage the Website. Unauthorized access is prohibited and may be punishable under state or federal law.

Public Disclosure

Information collected on this Website is generally a public record under Oregon law (ORS Chapter 192). However, there are exceptions to protect individual privacy and other interests.

We may collect personally identifiable information (e.g., name, address) to provide requested services, and this information is handled as it would be during an in-person interaction.

Personal Information and Nondisclosure

"Personal information" includes details that can identify an individual, such as a name, address, or phone number. In some cases, this information may be exempt from public disclosure if its release would constitute an unreasonable invasion of privacy.

Under Oregon law, you may request that your personal information (such as home address or phone number) not be disclosed under certain circumstances (ORS 192.368 and OAR 137-004-0800).

Email and Forms

If you contact us via email or fill out a form on this Website, we will only use the information provided to respond to your inquiry. Your message may be redirected to another agency if they are better positioned to assist you. The information collected is subject to Oregon's public records laws, including ORS Chapter 192.

Requesting Personal Information Inspection

You have the right to review personal information collected about you by this Website. Contact us at support@thermapath.com for more details.

Secure Transmission

For secured-data transmission, this site uses the industry standard encryption software, Secure Socket Layer (SSL). The URL in your browser will change to "HTTPS" instead of "HTTP" when this security feature is invoked. Your browser may also display a lock or key symbol on its task bar to indicate invoked secure transmission.

If these indicators are not present, any information is susceptible to interception by other parties. Most Internet email communication will not be secure. If you are communicating sensitive information, you might want to consider sending it in by postal mail.

Cookies

This Website may use cookies, which are small text files stored on your device, to improve your browsing experience. Cookies help us:

Identify session activity.
Track Website usage.
Retain preferences for future visits.

You can control or disable cookies through your browser settings, but certain features of the Website may not function properly without cookies. Each application using cookies will provide specific details about their usage.

Public Records Statement

Information collected through this Website is subject to Oregon's public records laws (ORS Chapter 192). Such records may be disclosed upon request, unless exempted by law.

System Availability

To maintain the Website and ensure the best experience, some services may be unavailable during maintenance hours (11:30 p.m. to 3 a.m. Pacific Time). We apologize for any inconvenience and encourage you to try again later.

Refund Policy

Refund requests must be submitted in writing, signed by the requester, and include the reason for the request. Refunds are reviewed on a case-by-case basis, and processing may take 4 to 6 weeks.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Thermapath
Email: support@thermapath.com